Author name: Admin

Mastering Review Collection with Post-Interaction Emails Most businesses tend to believe that after the purchase, their job is done. But what if we tell you that after the sale, there lies a goldmine of engagement and growth opportunities which are waiting to be mined? This is where One2Five’s Post Interaction Emails (PIE) come into play, […]

The Relevance of Reviews: Dealing with Outdated Feedback While customer feedback remains an awesome source of insight to businesses in the age of the internet, it also presents the challenge of stale feedback. Management of this and resolution of the same thus becomes important for all brand custodians, as that is what keeps one’s positive

Combating Review Manipulation: A Guide for Business Owners In the digital time, online reviews have been said to act as a powerful kind of social proof when building a reputation for companies. But with further increases in manipulations for reviews, the authenticity of customer feedback may be at stake. In this blog, one gets a

Empowering Your Customers: A Guide to Writing Constructive Reviews Introduction Customer reviews are a revolution that the digital era has brought along in the consumer experience. They are no more opinions but have rather become mighty tools which shape brand perception and buying decisions. This blog is an attempt to guide the businesses on how

Breaking Language Barriers in Reviews: Solutions for Global Businesses International businesses face a big problem when they have to deal with the different languages used in today’s global market. To stay ahead of the competition, you need to be able to read and manage customer reviews written in different languages. Effective ways for businesses all